Monday, July 24, 2006

The Rule of Three In Search

Interesting article in MediaPost regarding eye tracking results. These eye tracking studies have been conducted over and over and over again:

"In this study, we are looking at interactions with Google, compared to MSN and Yahoo. Recently, one finding in particular seemed to be screaming out to be noticed. Being a compassionate sort of researcher, I listened.

When we looked at interactions with the top sponsored ads, there was a notable difference between MSN, Yahoo and Google. On MSN and Google, the percentage of clicks happening on these top ads seemed to be in line with previous studies done both by us and by others. But the amount of activity on the Yahoo ads seemed to be substantially higher. We started out by looking at first fixations, or the first place people looked on the page, even for a split second. Here, the engines were all in the same ball park, with 83.7 percent of first fixations in top sponsored ads for Yahoo, compared to 86.7 percent for MSN and 80.6 percent for Google.
Then, we looked at where the first activity on listing happened; where on the page did people start actually scanning listings? Google held a good percentage of eyeballs, keeping 12.4 percent of the users, while MSN had a significant defection issue, losing 36.6 percent of the people who first fixated in the top sponsored ads. But Yahoo lost the fewest, with only 5.5 percent choosing to look elsewhere. And finally, Google had 25.8 percent click-throughs on these ads, and MSN had 16.7 percent (yes, this is low, but MSN was dealing with a number of issues at the time of the study). Yahoo led the pack with a 30.2 percent click-through rate. In fact, for the first time ever in our research, a sponsored link (the number one top sponsored) out-pulled the No. 1 organic link, at click-through rates of 25.6 percent vs. 14 percent. This was a complete reversal of the click-through ratios we saw on the other two engines.

For whatever reason, Yahoo's top sponsored ads seemed to be locking searchers into their part of the results page to a much greater extent than Google and MSN.
Why? What the heck was going on? Better ads? Not really. If anything, Google's ads seemed a touch more relevant.

Location, Location, Location

Part of it was real estate. Another interesting comparison we did was to look at the percentages of screen real estate devoted to various sections of the page. Yahoo has gone out of its way to make the top sponsored ads the dominant feature on a results page at 1024 by 768 screen resolution. At this size, the ads take up 23 percent of the real estate, compared to approximately 16 percent for Google and Yahoo. This pushes organic listings on Yahoo perilously close to the fold. "

http://publications.mediapost.com/index.cfm?fuseaction=Articles.showArticleHomePage&art_aid=45853

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